When to contact or see us

When should I get help from the Urgent Care Centre?

What is the urgent care centre for?

The Urgent Care Centre (UCC) at QMS offers an alternative to the emergency department (A&E) for a range of minor injuries, illnesses and urgent medical problems. It is a walk-in NHS service for patients whose condition is urgent enough that they cannot wait for the next GP appointment but who do not need emergency treatment at the emergency department (A&E). It is led and staffed by GP’s/Associate Specialists, working alongside Emergency and Advanced Nurse Practitioners, Health Care Assistants and Primary Care Assistant Practitioner. QMS is open Monday through till Sunday 365 days a week for 24 hours a day.
There is facilities to x-ray limbs for suspected fractures Mon-Friday 08.00hrs-22.00hrs and prescribe medicines, however the service is not set up to do blood tests. The unit will usually treat patients with less serious injuries more quickly than the emergency department (A&E).
If you think you need to be seen at the UCC please contact 111 in the first instance and they will assess and direct you to the most appropriate care provider. (bold please)